About SuccessWave Solutions

At SuccessWave Solutions, we specialize in building smarter CRM systems, automating lifecycle workflows, and designing the operational infrastructure modern teams need to scale. Founded by J.T. Neal, a systems and lifecycle consultant with 10+ years of experience, we help B2B teams turn scattered tools and manual processes into cohesive, growth-ready platforms.

Our expertise spans CRM architecture, HubSpot automation, customer lifecycle strategy, and platform integration — with a track record of delivering measurable impact across startups and enterprise organizations.

Whether you’re optimizing an existing system or implementing from scratch, we help you operate with flow.

Our Mission

To empower growth-focused teams with the platforms, workflows, and insights they need to scale efficiently — without sacrificing the customer experience. We bridge strategy and execution, combining deep platform knowledge with human-centered thinking.

Why Choose Us?

Proven Experience: We’ve led CRM and automation initiatives for top companies like VMware, UKG, IBM, and Schneider Electric — supporting everything from $700M ARR engines to lean startup teams.

Platform-Focused Execution: We bring hands-on expertise with tools like HubSpot, Salesforce, Gainsight, and Zapier, connecting systems to outcomes with minimal friction.

Tailored & Scalable: No cookie-cutter frameworks. We meet you where you are and build solutions that grow with you — fast, flexible, and easy to manage.

Ethical + Empathetic: We believe in solutions that serve both the business and the customer. Tech should work for people — not the other way around.

Meet J.T. Neal

Founder. Consultant. Systems thinker.

J.T. brings a decade of experience at the intersection of platform strategy, CRM systems, and customer operations. With a Master’s degree in Data Marketing Communications and certifications in HubSpot, Gainsight, and Product Strategy, he’s helped companies align their internal systems with external growth goals.

He’s led platform projects at VMware, IBM, and Schneider Electric, contributed to customer-facing portals, and launched lifecycle automation programs that support CS, RevOps, and Marketing teams alike.

At his core, J.T. believes in simplifying complexity — and helping companies operate with purpose, speed, and flow.